FAQ
Brand FAQs
Who is Nexa Vape?
Nexa Vape is a brand focused on disposable electronic cigarettes. Their products are characterised by having ultra-high puff counts and a transparent e-liquid tank.
What country is the Nexa Vape brand from?
Nexa Vape is an American domestic brand, concentrating primarily on the US market.
Product FAQs
How many products does Nexa Vape offer?
In 2024, Nexa Vape released its first product, the Nexa Ultra 50k, which was welcomed by the market for its ultra-large puff count. In 2025, Nexa Vape released three products: the Nexa Pix 35k, the Nexa Ultra II 50K, and the Nexa Flex 40k.
What are the features of the Nexa Pix 35k?
The Nexa Pix 35k is an ultra-high puff count disposable vape product. It achieves a puff count of 35,000 in Normal Mode and features a transparent e-liquid tank, allowing the user to visually check the oil level.
Can the Nexa Ultra II 50K really achieve a maximum of 50,000 puffs?
Not necessarily. 50,000 puffs is a theoretical reference value only. Due to variations in users' habits (such as suction strength and power selection), the actual usage will often be less than 50,000 puffs. In Turbo Mode, the puff count will be lower than 30,000 puffs.
Does the Nexa Ultra II 50K support dual modes?
Yes, the Nexa Ultra II 50K offers two modes: Normal Mode and Turbo Mode. This product uses a dual coil, allowing for mode switching. In Normal Mode, the puff count can reach 50,000, and in Turbo Mode, the puff count can reach 30,000.
Does the Nexa Pix 35K support dual modes?
Yes, the Nexa Pix 35K also offers two modes: Normal Mode and Turbo Mode. Like the Nexa Ultra II, this product uses a dual coil, allowing for mode switching. In Normal Mode, the puff count can reach 35,000 puffs, and in Turbo Mode, the puff count can reach 20,000 puffs.
Service FAQs
Does your website support online ordering?
Yes, it does. Currently, we offer online purchasing for the Nexa Ultra II 50000, Nexa Pix 35000, and Nexa Ultra 50000. Orders will be shipped within 48 hours after payment.
What shipping method do you use for delivery?
We use USPS for shipping.
What is your shipping schedule?
Our shipping policy is as follows:
- Orders placed Monday through Thursday will be shipped the day after payment is received.
- Orders placed on Friday, Saturday, and Sunday will be shipped the following Monday after payment, as the USPS does not pick up packages on weekends.
Do you offer free replacements for product quality issues?
Yes, we do. For any product purchased from our website that has a quality issue, we offer a free replacement or a full refund.